// LEGAL / ACCEPTABLE USE

USE IT FAIRLY.

Almost every shop uses RetailGuard exactly as intended. This page exists for the edge cases, written in plain words rather than legalese. It forms part of our Terms.

The rules

  • Stay lawful. Do not use the service to break the law, commit fraud, or launder money.
  • Your account, your shop. Never try to view, download, or interfere with data belonging to another shop's account. This is the one we take most seriously.
  • No breaking in. No probing, security testing, credential stuffing, or working around access controls. If you are a security researcher, write to us first and we will arrange something proper.
  • Respect fair use. Scan and question limits exist so the service stays fast for every shop. Do not script or automate around them.
  • No reselling or scraping. Do not redistribute our outputs, systematically extract data, or use the service to build a competing product.
  • Do not interfere. No malware, no overloading endpoints, nothing that degrades the service for others.
  • Be who you say you are. No accounts under false identities or claimed affiliations.
  • Clean uploads. The invoice scanner is for invoices. Do not upload malicious files or use it as general storage.

What happens if this is breached

In the normal case: we warn you first, suspend access if it continues, and end the account for serious or repeated breaches. For urgent security threats we may suspend first and talk second. Where activity is illegal, we report it. Fees are not refunded when an account is ended for cause.

The spirit of it

No list covers everything. The principle behind every rule above: use RetailGuard to run your own shop better, and do not spoil it for anyone else. If something feels like it might be against the spirit of that, ask us first.

Reporting abuse

If you see abuse of the service, tell us through the contact form or write to retailguard.sales at gmail.com. We respond within one working day.

Grounding: TermsFeed, Acceptable Use Policy guide, 2026. Sprintlaw, What Is An Acceptable Use Policy, 2026. The plain language approach follows the Basecamp and 37signals use policy model. Termly, Acceptable Use Policy template, 2026.

Fair to you, fair to every shop.Book a free margin scan